Part 1: Introduction to Agile Facilities Management and Building Partnerships (45 mins)
- Understanding Facilities Management
- The need for agility in modern FM
- Role of FM professional as a coach
- Importance of client and service provider relationships
- Conflict resolution and negotiation skills
Interactive Activity: Role-play exercise on conflict resolution and a short quiz on agility in FM.
Part 2: Budgeting and tailoring FM Delivery Models in FM (45 mins)
- Budgeting basics in FM
- Process of building effective delivery models
Interactive Activity: Hands-on budgeting exercise based on a hypothetical scenario.
Part 3: Leveraging Technology in FM (60 mins)
- Current technology trends in FM
- Role of AI, IoT, AR and other emerging tech in FM
Interactive Activity: Case study discussion on effective use of technology in FM.
Part 4: Building a Positive Work Culture, Coaching, and Leadership in FM (60 mins)
- Importance of positive workplace culture
- Agile management techniques for team motivation and productivity
- Importance of coaching in FM
- Techniques for effective team coaching
Interactive Activity: Group brainstorming session on building a positive culture and a role-play exercise where participants act as team leaders solving a team management issue.
Part 5: Conclusion and Q&A (30 mins)
- Recap of the course
- Q&A session
- Feedback and Close